Tanzania is a beautiful country but Tayari Safari management have done their utmost best to ruin our family holiday. Didn’t deliver what was agreed upon, put us in other accommodations than promised. Game drives canceled due to faulty material. Compensation promised but never delivered.
The guide made all attempts to make things work but never received support from his own company management. Gerard Groot announces himself as an experienced Tanzania veteran but isn’t even able to manage his own personnel and recommends places to visit he has never seen himself and acts surprised if you tell him things were different than proposed by him. During our vacation he had money problems he couldn’t solve. Constantly promised good accommodations but upon arrival delivered cheap rooms instead to save him money.
Their home base, Ndege Beach Resort, promises to be recently renovated but deliveres old, worn out furniture, faulty sanitary facilities and unclean kitchen. Finally only when we took things into our own hands, things worked out better. It did cost us a large extra sum of money. Till today, despite promises, no compensation has been paid. The Dutch representative Marjolijn van der Grijn refused to act upon request, just told us to take it up with local management while they were the creators of the problem. She just didn’t respond anymore.
If you decide to book with Tayari Safari, do it at your own risk and expect nothing. If you run into trouble, you’re on your own.